At Tineco, your personal information will only be used as described
in this Privacy Policy and our Terms of Use. Tineco owns
information collected on this site and will never sell or rent this
information. We will not share it in ways different from what is
described in this statement unless you authorize us to do so.
Information We Collect
We collect the
information that you share with us, including:
•
Personal Information: "Personal Information" is information that
can personally identify you, such as your name, email address and
telephone number. We maintain one or more databases to store your
Personal Information and may retain it as reasonably required to
serve you and operate the Site. Personal Information that we
collect depends on how you use the Site. Providing your Personal
Information to us is your choice. If you choose not to provide us
with certain Personal Information, you may not be able to take
advantage of certain features of the Site;
• General
Information: When you visit the Site, we may collect various
categories of general non-personal information ("General
Information"). General Information includes browser information,
operating system information, device information, TCP-IP address
and the date, time, length of stay and specific pages accessed
during your visits to the Site.
Cookies
and IP Addresses
Tineco is firmly committed to our
customers' privacy. Like many sites, we use your IP address to help
diagnose problems with our server and provide a better web
experience. Your IP address is used to help identify you and your
shopping cart and gather general demographic information. We use
cookies to keep track of your shopping cart and for other purposes
like personalizing the site. Cookies are a small piece of
information stored by your internet browser to your computer's hard
drive. Your browser is usually set up to initially accept cookies.
If you set your browser to reject cookies, the Site will not be
able to recognize your cart, your account, or any personalization.
We do not and cannot use cookies to gather your confidential
information that may be stored on your hard drive. Tineco may also
use web beacons as a means to deliver us cookies in order to
determine whether and how many times our web pages have been
browsed.
External Links
This site
may contain links to other websites. Tineco is not responsible for
the privacy practices or the content of other sites.
Your Personal Information
Our site uses forms
for you to request information, products and services. We collect
your contact information, including, but not limited to, addresses,
email addresses, phone numbers, and financial information.
Collected information is used for the benefit of Tineco to send
information to customers about orders, to fulfill orders, to
process and collect payments, to send promotional marketing
material about our company, and to contact customers about orders
when necessary. Demographic and profile data is also collected at
our sites. We use this data to tailor your experiences at our site,
to show you content that we think you might be interested in, and
to display the content according to your preferences. Tineco
retains Personal Information for the period necessary to fulfill
the purposes outlined in this Privacy Policy, unless a longer
retention period is required or permitted by applicable law.
Third-Party Service Providers
We employ other
companies and individuals to perform functions on our behalf.
Examples include fulfilling orders, delivering packages, sending
postal mail and e-mail, providing marketing assistance such as
tailoring content on our sites and serving ads on our behalf,
providing search results and links, and processing credit card
payments. They have access to personal information needed to
perform their functions, but may not use it for other purposes.
Customer information is considered to be an asset of Tineco and as
such may be transferred to another company as part of an
acquisition of Tineco.
Security
Information
The Tineco Website takes every precaution to
protect our users' information. When you send sensitive information
(such as your credit card number) to us via our order form, that
information is encrypted and protected with SSL, the current
industry-standard encryption protocol. When you are on such an
SSL-protected page, a picture of a closed lock appears at the
bottom or top of some Web browsers. At other times this lock
appears open. Another way to tell if you are on a secure page is to
look at the address or URL of the page. (Look in the address box or
right-click on the page and select "Properties".) These secure
SSL-encrypted pages have URLs that start with https:// instead of
http://.
Modifying or Deleting Your
Personal Information
If you would like to modify or delete
your Personal Information, please contact us here with clear instructions
about what you would like to be modified or deleted. We will
respond to your request promptly.
Changing
Your Subscription Preferences
If you tell us that you do
not want us to use your Personal Information to contact you, Tineco
will respect your wishes. If you are a registered user, you may
change your preferences to receive or not to receive email or other
communications from us by logging in to your account and indicating
those preferences on the "My Account" section.
You
may also instruct Tineco to stop sending you emails, newsletters or
other information by following the ‘unsubscribe’ instructions
provided in the email. Tineco may, however, continue to use your
Personal Information to contact you to service your account or as
otherwise authorized by law. Please note that if you use more than
one name or e-mail address when communicating with Tineco or using
the Service, you may continue to receive communications from Tineco
to any name and/or email address not specified in your opt-out
request.
Visitors from Outside of the
United States
The Site is hosted in the United States. If
you are visiting the Service from outside the United States, your
information may be transferred to, stored and processed in the
United States in accordance with this Privacy Policy and applicable
US laws. Please note that data protection and other applicable laws
of the United States may not be as comprehensive as those laws or
regulations in your country or may otherwise differ from the data
protection or consumer protection laws in your country. By using
the Site, you consent to transfer of your information to our
facilities as described in this Privacy Policy.
Information Security
We have instituted reasonable
safeguards to help ensure that information collected is secure. We
also take reasonable steps to ensure that third parties who work
with us to make the Site (including the software, applications and
services provided on the Site) available to you agree to protect
personal information that they must access in order to serve you
and to honor your preferences about contacts you receive.
When you send or otherwise transmit your sensitive information
(such as your credit card number) to or though the Sites, your
sensitive information is encrypted and protected with SSL, the
current industry-standard encryption protocol. When you are on an
SSL-protected page, a picture of a closed lock appears at the
bottom or top of some web browsers. Another way to tell if you are
on a secure page is to check the URL or address of the page. (Look
in the address box or right-click on the page and select
"Properties".) These secure SSL-encrypted pages have URLs that
start with "https://" instead of "http://".
Please
understand, however, that it is possible for third parties to
access information despite our efforts. Without limiting the terms
of our Terms of Use and this Privacy Policy, you understand that we
do not guarantee that your use of the Site and/or information
provided by you will be private or secure and we are not
responsible or liable to you for any lack of privacy or security
you may experience. You are fully responsible for taking
precautions and providing security measures best suited for your
situation and intended use of the Site. You also understand that
any information provided by you or collected by us or our agents in
connection with your use of the Site will be used in the manner
described in our Terms of Use. Please do not use the Site if you do
not agree to the terms and conditions described in this Information
Security section.
Changes to our Privacy
Policy
We may occasionally update this Privacy Policy to
reflect changes in our practices. When we post modifications to
this Privacy Policy, we will revise the "Last Updated" date at the
top of this web page. The modified Privacy Policy will be effective
immediately upon posting on the Site. Your continued use of the
Site after the posting of the modified Privacy Policy constitutes
your agreement to abide and be bound by it. If we make any material
change, we will notify you by email (sent to the e-mail address
specified in your account) or by means of a notice on this Site
prior to the change becoming effective. We encourage you to
periodically review this page for the latest information on our
privacy practices. If you object to any modification, your sole
recourse is to stop using the Site.
Legal
Disclaimer
We may disclose personal information when
required by law or in the good-faith belief that such action is
necessary in order to conform to the edicts of the law, or to
comply with a legal process served on our website.